Privacy Policy

LetMobile Ltd. (“LetMobile” or the “Company”) is committed to protecting the privacy of your information. This Privacy Policy describes LetMobile’s Web Sites privacy practices.

Last updated: June 4, 2013

  1. Web Sites Covered

    This Privacy Policy covers the information practices of web sites that link to this Privacy Policy (collectively referred to as “LetMobile’s Web Sites” or “the Company’s Web Sites”).

    LetMobile’s Web Sites may contain links to other web Sites. LetMobile is not responsible for the information practices or content of such other web Sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.

  2. Information Collected

    LetMobile offers a variety of applications and services (the “Services”). LetMobile collects information from individuals who visit Company’s Web Sites (“Visitors”) and individuals who register to use the Services (“Customers”).

    When expressing an interest in obtaining additional information about the Services or registering to use the Services, LetMobile requires you to provide it with personal contact details, including but not limited to name, address, phone number, and email address (“Contact Details”). When purchasing the Services, LetMobile requires you to provide the Company with financial qualification and billing information, such as billing name and address and credit card number. (“Billing Information”, and together with Contact Details, “Contact Information”).

    While you navigate in LetMobile’s Web Sites, LetMobile may collect information through the use of commonly used information gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your web browser, your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web Sites.

  3. Use of Information Collected

    The Company uses Contact Information to perform the services requested and may also use Contact Information for marketing purposes.

  4. Web Site Navigational Information

    This section describes the types of Web Site Navigational Information that may be collected on the LetMobile’s Web Sites and how such information may be used.

    Cookies
    When you visit one of the Company’s Web Sites, LetMobile’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you and only recognize your Web browser. Unless you choose to identify yourself to LetMobile, either by responding to a promotional offer, opening an account, or filling out a Web form, you will remain anonymous to the Company.

    LetMobile uses cookies that are session based and persistent based. Session cookies exist only during one session and they disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

    If you have chosen to identify yourself to LetMobile, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. These session cookies allow the Company to process your online transactions and requests. Session cookies are required to use the Services.

    LetMobile uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web Sites. When you purchase the Services or provide the Company with personal information, a unique identifier is assigned to you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies (e.g. the Company does not store account numbers or passwords in persistent cookies). If you disable your Web browser’s ability to accept cookies, you will be able to navigate in the Company’s Web Sites, but you will not be able to use the Services.

    Web Beacons
    LetMobile uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web Sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon.

    IP Addresses
    When you visit LetMobile’s Web Sites, the Company collects your “IP” addresses to track and aggregate non-personal information.

    LetMobile also collects IP addresses from Customers whey they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.

    Third Party Cookies
    From time-to-time, LetMobile engages third parties to track and analyze usage and volume statistical information from visitors of the Company’s Web Sites. LetMobile may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but the aforesaid information received by third parties may be associated with personal information after the Company receives it.

  5. Public Forums[, Referrals and Testimonials]

    LetMobile may provide bulletin boards, blogs, or chat rooms on the Company’s Web Sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. LetMobile is not responsible for any personal information you choose to submit in these forums.

    Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web Sites. When using the referral program, the Company requests the friend’s name and email address. LetMobile will automatically send the friend a one-time email inviting him or her to visit the Company’s Web Site[s]. LetMobile does not store this information.

    LetMobile posts a list of Customers and testimonials on the Company’s Web Sites that contain information such as Customer names and titles. LetMobile obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

  6. Sharing of Information Collected

    LetMobile may share Contact Information with the Company’s service providers so that these service providers can contact Customers and Visitors who have provided contact information on our behalf. LetMobile may also share Contact Information with the Company’s service providers to ensure the quality of information provided. Unless described in this Privacy Policy, LetMobile does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.

    LetMobile may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from LetMobile, the Company may share Contact Information collected in connection with your purchase or expression of interest with our joint promotion partner(s). LetMobile does not control our business partners’ use of the Contact Information we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

    LetMobile uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

    LetMobile reserves the right to use or disclose provided information if required by law or if the Company reasonably believes that use or disclosure is required to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

  7. Transfer of Information Collected

    To facilitate LetMobile’s operations, the Company may transfer and access Contact Information abroad. This Privacy Policy shall apply even if LetMobile transfers Contact Information to other countries.

  8. Communications Preferences

    LetMobile offers Customers and Visitors who provide contact information a means to choose how the Company uses the provided information. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to support@letmobile.com. Customers cannot opt out of receiving transactional emails related to their account with LetMobile or the Services.

  9. Updating Your Information

    If your Contact Information changes in any way, we invite you to correct or update it as soon as possible. You may request changes or access to your Contact Information by emailing support@letmobile.com.

  10. Customer Data

    LetMobile Customers may electronically submit data or information to the Services (“Customer Data”). LetMobile will not review, share, distribute, or reference any such Customer Data except as provided in LetMobile’s the Terms of Use, or as may be required by law. In accordance with the LetMobile Subscription Agreement, LetMobile may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.

  11. Security

    LetMobile uses extensive security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. Please review LetMobile’s Security Overview When the Services are accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (SSL) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. LetMobile also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. LetMobile also offers enhanced security features within the Services that permit Customers to configure security settings to the level they deem necessary. Customers are responsible for maintaining the security and confidentiality of their LetMobile usernames and passwords.

  12. Changes to this Privacy Policy

    LetMobile reserves the right to revise this Privacy Policy from time to time. If LetMobile decides to make material changes to this Privacy Policy, LetMobile will provide notification of the material changes to this Privacy Policy through the Company’s Web Sites prior to such change taking effect. The use of the LetMobile Web Sites following notice of such change will be deemed acceptance of the revised Privacy Policy.

  13. Contacting Us

    Questions regarding this Privacy Policy or the information practices of the Company’s Web Sites should be directed to LetMobile Privacy by mailing LetMobile Privacy at support@letmobile.com